Business Phone Answering Service
A live UK business phone answering service that gives every caller a professional, branded experience. Real receptionists, no call menus, no overseas accents, no missed opportunities.
Why Choose 1Point Solutions for Business Phone Answering Service
- Live UK-based receptionists, never an automated menu
- Calls answered in your company name with a custom greeting
- Messages delivered by email and SMS within 60 seconds
- Appointment booking into your calendar
- Call patching to your team when needed
- After-hours, weekend and bank holiday cover
- Pay per call — no monthly minimums
- Free setup and unlimited script changes
UK-Based, Worldwide Reach
Six Divisions
One partner across technology, marketing, support, dispatch, eCommerce and operations
24/7 Available
Round-the-clock service
No Contracts
Flexible month-to-month plans
Free Business Audit
We check your site, ads, reviews and socials before you commit to anything
How We Deliver Business Phone Answering Service
Our proven process ensures seamless implementation and exceptional results.
Step 1
15-minute onboarding call to capture your script
Step 2
Set up your dedicated answering number
Step 3
Configure call divert from your existing line
Step 4
Live within 24 hours of script approval
Step 5
Daily message digest plus real-time alerts
Step 6
Monthly call analytics and script optimisation
Business Phone Answering Service Pricing
Every business is different, so is the quote. Tell us what you need and we'll price it properly, no generic plan that half-fits.
Starter
Quoted around your business, not a generic plan
- Live receptionist
- Business hours cover
- Email message delivery
- No monthly fee
- Cancel anytime
Business
Quoted around your business, not a generic plan
- Up to 100 calls/mo included
- 8am-8pm cover
- SMS + email messages
- Calendar booking
- Call patching
- Monthly reports
24/7 Premium
Quoted around your business, not a generic plan
- Up to 300 calls/mo
- 24/7/365 cover
- CRM integration
- Bilingual option
- Dedicated team
- Live dashboard
What This Can Look Like
Tradesman Books 3 Extra Jobs a Week
A Glasgow plumbing business switched from voicemail to our answering service. Within a month they were converting 3 additional jobs per week from previously missed calls — roughly £2,400/month in extra revenue against a £180/month answering bill.
Talk to Us About Your BusinessFrequently Asked Questions
Get a Free Business Phone Answering Service Quote
We'll respond within 30 minutes
Or call: 020-3892-9007 · We reply within 30 minutes
Ready to Get Started with Business Phone Answering Service?
Free business audit.No contracts. Custom pricing, quoted around what you actually need.