Which chat platforms do you support?

We work with all major platforms including Intercom, Zendesk, Freshdesk, Tidio, LiveChat, Drift, and Crisp. If you don't have a chat widget, we can set one up for free.

How does live chat increase conversions?

Studies show that visitors who engage in live chat are 3x more likely to buy. Real-time answers to questions remove purchase barriers and build trust.

Can your agents sell or upsell products?

Yes! We train our agents on your product range so they can recommend products, answer specifications, and guide visitors toward a purchase.

What about after-hours chats?

With our 24/7 plans, we're always available. With business hours plans, we can set up an automated bot to capture leads after hours.

Live Chat Support

Name: 1Point Solutions
Address: 2 W Regent St, Glasgow, G2 1RW, GB
Telephone: 020-3892-9007
Price range: £

Real-time live chat support to engage website visitors instantly and convert them into customers. Our trained agents handle chats 24/7.

Get a Free Quote 020-3892-9007

Why Choose 1Point Solutions for Live Chat Support

Instant customer engagement on your website
Increase conversion rates by up to 40%
Reduce cart abandonment
24/7 chat coverage
Works with Intercom, Zendesk, Freshdesk, Tidio, LiveChat
Seamless integration with your website

UK-Based, Worldwide Reach

10+ Years Experience

Proven track record since 2014

24/7 Available

Round-the-clock service

No Contracts

Flexible month-to-month plans

Free 3-Day Trial

Try us completely risk-free

How We Deliver Live Chat Support

Our proven process ensures seamless implementation and exceptional results.

Step 1

Chat widget setup and integration

Step 2

Custom chat flows based on visitor behavior

Step 3

Agent training on your products

Step 4

AI chatbot for initial responses

Step 5

Real-time monitoring and QA

Step 6

Analytics and conversion tracking