Order Taking Service
Professional phone order taking service. Our agents process orders accurately using your systems and procedures.
Why Choose 1Point Solutions for Order Taking Service
- Accurate order processing
- Integration with your order system
- Upselling and cross-selling
- 24/7 order taking
- Payment processing
- Order confirmation
UK-Based, Worldwide Reach
Six Divisions
One partner across technology, marketing, support, dispatch, eCommerce and operations
24/7 Available
Round-the-clock service
No Contracts
Flexible month-to-month plans
Free Business Audit
We check your site, ads, reviews and socials before you commit to anything
How We Deliver Order Taking Service
Our proven process ensures seamless implementation and exceptional results.
Step 1
Order system integration
Step 2
Product catalogue training
Step 3
Order workflow configuration
Step 4
Payment processing setup
Step 5
Quality monitoring
Step 6
Sales reporting
Order Taking Service Pricing
Every business is different, so is the quote. Tell us what you need and we'll price it properly, no generic plan that half-fits.
Basic
Quoted around your business, not a generic plan
- Business hours
- Order processing
- Product information
- Email confirmations
Professional
Quoted around your business, not a generic plan
- Extended hours
- Upselling
- Payment processing
- System integration
Enterprise
Quoted around your business, not a generic plan
- 24/7 coverage
- Dedicated team
- Custom workflows
- Analytics
What This Can Look Like
Food Company Increases Phone Orders 45%
A speciality food company increased phone orders by 45% after implementing our 24/7 order taking service.
Talk to Us About Your BusinessFrequently Asked Questions
Get a Free Order Taking Service Quote
We'll respond within 30 minutes
Or call: 020-3892-9007 · We reply within 30 minutes
Ready to Get Started with Order Taking Service?
Free business audit.No contracts. Custom pricing, quoted around what you actually need.