Medical Practices: A Website and Patient Booking System
A complete website, CRM, Google visibility and review system, custom-quoted around your business. Professional call answering is available too, as an optional add-on, quoted separately. Free business audit.
The Patient Communication Challenge
8:00am
Monday morning call surge overwhelms most reception teams
35%
Of patient calls go unanswered at busy GP surgeries
£150+
Cost of a missed appointment (NHS DNA rate)
24/7
Patients expect access to healthcare information round the clock
How Call Handling Works (Optional Add-On)
This is the call-answering add-on specifically. The core package itself is your website, CRM, Google visibility and reviews, see what's included below.
Patient calls your practice
Appointment requests, prescription queries, test results, we answer every call.
We triage and route
Urgent medical needs escalated immediately. Routine bookings handled on the spot.
Appointments booked instantly
We access your booking system to schedule appointments in real-time.
Reduced wait times, happier patients
No more engaged tones. No more 30-minute hold queues. Every patient heard.
Zero missed calls. Zero missed jobs. A single extra job per month more than pays for the service.
The Core Package
One connected system, not a call centre
Website and Google visibility bring the enquiries in. The CRM keeps track of every lead, quote and invoice. Reviews and follow-ups bring customers back. Call answering is available too, but it's an add-on, quoted separately, not what the core package is for.
Website & Google
Custom SEO website plus Google Business Profile and Maps optimisation, so people actually find you.
CRM & Leads
Every enquiry, quote and invoice tracked in one place, nothing falls through the cracks.
Booking & Enquiries
Online booking or enquiry workflows built into the site, not scattered across DMs and voicemail.
Reviews
Automated review requests and reply management, real feedback, not fabricated testimonials.
Social Autoposting
Your content scheduled and posted automatically, so the socials stay active without you doing it manually.
Call Answering (optional)
Available as an add-on if missed calls are a genuine problem for you, quoted separately from the core package.
Pricing for Medical Practices
Every business is different, so is the quote. Tell us what you need and we'll price it properly, no generic plan that half-fits.
Core Package
Quoted around your business, not a generic plan
- Custom SEO website
- Full CRM: leads, quotes, invoices
- Google Business Profile & Maps optimisation
- Review requests & reply management
- Social media autoposting
- Booking or enquiry follow-ups
Starter
Quoted around your business, not a generic plan
- Pay per call
- Message taking
- Email summaries
- No commitment
Practice
Quoted around your business, not a generic plan
- 200 calls included
- Appointment booking
- Prescription query handling
- Triage protocols
- GDPR compliant
Full Surgery
Quoted around your business, not a generic plan
- Unlimited calls
- Multi-GP routing
- Out of hours cover
- Appointment reminders
- DNA reduction
- NHS system integration
UK-Wide Coverage
We serve medical practices, GP surgeries, and private clinics across the UK including Glasgow, Edinburgh, London, Manchester, and every other city.
Call Handling Add-On Services
Available on top of the core package, quoted separately, only if missed calls are a genuine problem for you.
Frequently Asked Questions
Get a Free Business Audit
We'll call you back within 30 minutes with what we find
Or call: 020-3892-9007 · We reply within 30 minutes
Ready to Stop Missing Calls?
Custom pricing, built around you. No contracts. Setup in hours. Free business audit.