Hotels & B&Bs: A Website Built to Win Direct Bookings
A complete website, CRM, Google visibility and review system, custom-quoted around your business. Professional call answering is available too, as an optional add-on, quoted separately. Free business audit.
The Hospitality Booking Challenge
£150–£500
Average booking value lost per missed reservation call
55%
Of direct bookings still come by phone, not online
3am
International guests call from different time zones
15–20%
Commission saved on every direct booking vs OTA
How Call Handling Works (Optional Add-On)
This is the call-answering add-on specifically. The core package itself is your website, CRM, Google visibility and reviews, see what's included below.
Guest calls to book or enquire
Room availability, special requests, wedding enquiries, we answer 24/7.
We check and confirm availability
We access your booking system to check dates, room types, and rates in real-time.
Booking confirmed or enquiry captured
Direct bookings secured instantly. Complex enquiries forwarded with full details.
Higher direct booking rate
More phone bookings = less OTA commission. Every direct booking saves you 15-20%.
Zero missed calls. Zero missed jobs. A single extra job per month more than pays for the service.
The Core Package
One connected system, not a call centre
Website and Google visibility bring the enquiries in. The CRM keeps track of every lead, quote and invoice. Reviews and follow-ups bring customers back. Call answering is available too, but it's an add-on, quoted separately, not what the core package is for.
Website & Google
Custom SEO website plus Google Business Profile and Maps optimisation, so people actually find you.
CRM & Leads
Every enquiry, quote and invoice tracked in one place, nothing falls through the cracks.
Booking & Enquiries
Online booking or enquiry workflows built into the site, not scattered across DMs and voicemail.
Reviews
Automated review requests and reply management, real feedback, not fabricated testimonials.
Social Autoposting
Your content scheduled and posted automatically, so the socials stay active without you doing it manually.
Call Answering (optional)
Available as an add-on if missed calls are a genuine problem for you, quoted separately from the core package.
Pricing for Hotels & B&Bs
Every business is different, so is the quote. Tell us what you need and we'll price it properly, no generic plan that half-fits.
Core Package
Quoted around your business, not a generic plan
- Custom SEO website
- Full CRM: leads, quotes, invoices
- Google Business Profile & Maps optimisation
- Review requests & reply management
- Social media autoposting
- Booking or enquiry follow-ups
Starter
Quoted around your business, not a generic plan
- Pay per call
- Message taking
- Email summaries
- No contract
Hospitality
Quoted around your business, not a generic plan
- 200 calls included
- Reservation booking
- Guest enquiry handling
- Special request logging
- Email alerts
Concierge
Quoted around your business, not a generic plan
- Unlimited calls
- 24/7/365 cover
- Multi-language support
- Event/wedding enquiries
- Complaint handling
- PMS integration
UK-Wide Coverage
We serve hotels, B&Bs, guesthouses, and serviced apartments across the UK, Glasgow, Edinburgh, London, and all major tourist destinations.
Call Handling Add-On Services
Available on top of the core package, quoted separately, only if missed calls are a genuine problem for you.
Frequently Asked Questions
Get a Free Business Audit
We'll call you back within 30 minutes with what we find
Or call: 020-3892-9007 · We reply within 30 minutes
Ready to Stop Missing Calls?
Custom pricing, built around you. No contracts. Setup in hours. Free business audit.